Willows Music Festival Website – Terms and Policies
Last Updated June 12, 2025
1. Terms of Use
By visiting or using this website, you agree to:
- Use the site lawfully and respectfully.
- Not engage in any activity that may harm the site’s integrity or other users.
- Not use the site to distribute spam, viruses, or harmful content.
- Not impersonate another person or misrepresent your affiliation.
We reserve the right to block access or remove content that violates these terms.
2. Privacy Policy
We respect your privacy. When you visit our site or purchase tickets, we may collect:
- Name, email address, and contact information (if you register or subscribe).
- Payment details (handled by our secure third-party provider).
- Technical data such as IP address and browser type (used for analytics).
We use this data to process transactions, provide updates, and improve your experience. We will never sell your information.
Cookies: Our site may use cookies to enhance your experience. You can disable cookies through your browser settings.
Third-Party Services: We may use third-party tools (e.g., Mailchimp, Stripe, Google Analytics) subject to their own privacy policies.
3. Ticketing Terms
- All sales are final.
- Tickets are transferable unless otherwise stated. It is the responsibility of the ticket holder to transfer the tickets to.
- In the event of cancellation or change in schedule, we will notify ticket holders via the email provided at purchase.
Please ensure you enter correct contact details when buying tickets.
4. Code of Conduct
We are committed to providing a safe, inclusive, and welcoming environment. By attending or participating in Willows Music Festival events:
- You agree to treat all staff, artists, and fellow attendees with respect.
- Harassment, discrimination, or disruptive behavior will not be tolerated.
- Security staff reserve the right to remove any individuals in violation of this policy.
5. Intellectual Property
All content on this website — including images, videos, text, and logos — is the property of Willows Music Festival or used with permission.
You may not reproduce or distribute this content without our written consent.
6. Changes to These Policies
We may update these terms occasionally. Changes will be posted here with the updated date.
Continued use of the site implies your acceptance of any updates.
7. Contact Us
If you have questions about these terms or your data, please contact us at: